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Training and support

posted Jul 23, 2012, 11:30 PM by E.Rosellon@irri.org   [ updated Jul 27, 2012, 3:07 AM ]
OCS will be a new system for IRRI and all staff will have to use it one way or another. The old systems will no longer be available for use once OCS is fully implemented. It will take time to learn and get accustomed to using OCS. So, to help everyone with OCS, user training will be provided - first to key users in Research Administration, Finance, Human Resources, Donor Relations and Projects Coordination, and Supply Chain Services.

Training will include a mix of face-to-face workshops and video tutorials: matched to user needs. Also once staff start using OCS, they can call the IRRI Helpdesk when difficulties or questions arise.