CIAT starts 2015 hand in hand with Agresso

posted Mar 12, 2015, 6:57 AM by   [ updated Mar 19, 2015, 9:16 AM ]

The year 2015 is less than two weeks away, and good news are already showing, including the launch of Agresso, the new administrative platform that will go live on 5 January, which will become a first-hand tool for a large part of the Center’s daily management operations.

Learning how to operate this tool and making the best out of it is a key objective for the One Corporate Service (OCS) team, which has been working on training 30 multipliers about crucial topics such as issuance and follow-up of requisitions.

Groups of 20–30 users, from CIAT’s different service units, have also been trained during December about Agresso, how it works, and the benefits of having one single platform integrating the applications that so far had been operated separately, such as the travel information system, international service providers, and budget execution.

How to access Agresso?

There are two options. One is following the link, where you will be able to access all the applications using the same user and password used to log in to your computer and Outlook account. This option is particularly advantageous as it allows you to access the tool from anywhere.

The second option to access Agresso is installing a direct access from your computer to the platform, with support of the HelpDesk. This option demands a higher security level, thus a VPN connection will be required to access from outside CIAT.

Quick consultation resources

Training sessions on Agresso will continue in 2015. Nevertheless, please bear in mind the following consultation resources are also available as quick guides:

·         Quick guide to access Agresso via internet

·         Quick guide to access Agresso as an applicationset up in your computer

·         10 questions and answers about Agresso

Should any doubts persist after you consult these resources, keep in mind that a trained multiplier might be just next to your office, and he/she will be able to provide support on specific questions or concerns. See here a list of the people trained as multipliers.

In case the multiplier providing support cannot solve your doubts, you may also call the HelpDesk team. They are trained in managing the tool and will be able to address your questions with the OCS team to ensure a better service.

Something to remember

The invitation is then to start 2015 with a new work tool that will bring new lessons and benefits that will strengthen CIAT’s science. The OSC team and the Center are counting on each of you to keep up this process that will enable a better integration within CIAT and with the CGIAR Consortium.